Last updated: April 10, 2018

Please read these terms and conditions (“terms”, “terms and conditions”) carefully before using the https://www.petstudiomalta.com website (the “service”) operated by Pet Studio (“us”, “we”, or “our”).

Your access to and use of the service is conditioned on your acceptance of and compliance with these terms. These terms apply to all visitors, users and others who access or use the service.

By accessing or using the service you agree to be bound by these terms. If you disagree with any part of the terms then you may not access the service.

Use of This Website

Subject to your compliance with these terms, we grant you a limited, non-exclusive, non-transferable, non-sub licensable license to access and make personal, non-commercial use of this website. This license grant does not include: (a) any resale or commercial use of this website or content therein; (b) the collection and use of any product listings or descriptions; (c) making derivative uses of this website and its contents; or (d) use of any data mining, robots, or similar data gathering and extraction methods on this website. You may not use, frame or utilise framing techniques to enclose any of our trademark, logo, content or other proprietary information (including the images found at this website, the content of any text or the layout/design of any page or form contained on a page) without our express written consent. Furthermore, you may not use any meta tags or any other “hidden text” utilising our name, trademark, or product name without our express written consent. Any breach of these terms shall result in the immediate revocation of the license granted in this paragraph without notice to you. You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the homepage of this website so long as the link does not portray us or our products or services in a false, misleading, derogatory, or otherwise offensive matter. This limited right may be revoked at any time. You may not use any of our logos or other proprietary graphics or trademarks as part of the link without express written permission.


When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the terms, which may result in immediate termination of your account on our service.

You are responsible for safeguarding the password that you use to access the service and for any activities or actions under your password, whether your password is with our service or a third-party service.

 You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorised use of your account.

You are responsible for taking all reasonable steps to ensure that no unauthorised person shall have access to your Pet Studio account. It is your sole responsibility to

  • control the dissemination and use of sign-in name, screen name and passwords;
  • authorise, monitor, and control access to and use of your Pet Studio account and password;
  • promptly inform Pet Studio if you believe your account or password has been compromised or if there is any other reason you need to deactivate a password. To send us an email, use the “Contact Us” links located at the bottom of every page of our site.

You grant Pet Studio and all other persons or entities involved in the operation of the website the right to transmit, monitor, retrieve, store, and use your information in connection with the operation of the website. Pet Studio cannot and does not assume any responsibility or liability for any information you submit, or your or third parties’ use or misuse of information transmitted or received using our tools and services.

Links to Other Websites

Our service may contain links to third-party web websites or services that are not owned or controlled by Pet Studio.

Pet Studio has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that Pet Studio shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.


We may terminate or suspend access to our service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the terms.

All provisions of the terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the terms.

Upon termination, your right to use the service will immediately cease. If you wish to terminate your account, you may simply discontinue using the service.

Governing Law

These terms shall be governed and construed in accordance with the laws of Malta, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these terms will not be considered a waiver of those rights. If any provision of these terms is held to be invalid or unenforceable by a court, the remaining provisions of these terms will remain in effect. These terms constitute the entire agreement between us regarding our service, and supersede and replace any prior agreements we might have between us regarding the service.

Restrictions on Rights to Use

  • You agree you shall not (and you agree not to allow any other individual or entity using your password and identification to):
    download, modify, reproduce, adapt, translate, reverse engineer, create derivative works based upon, publicly display, sell, rent, license, or in any way commercially exploit any portion of this website, except and to the extent expressly permitted under these terms;
  •  remove any copyright, trademark or other proprietary rights notice contained in or on the website;
  •  use any robot, spider, website search/retrieval application, or other device to retrieve or index any portion of this website;
  •  collect any information about other users (including usernames and/or email addresses) for any purpose other than to solicit and/or share reviews with other users;
  •  reformat or frame any portion of any web pages that are part of this website;
  •  create user accounts by automated means or under false or fraudulent pretences;
  •  create or transmit to other users unsolicited electronic communications, such as “spam,” or otherwise interfere with other users’ enjoyment of the website;
  •  submit to this website any content that falsely states or implies that such content is sponsored or endorsed by us;
  •  transmit or upload to this website any item containing or embodying any virus, worm, defect, malware, Trojan horse, software bomb or other feature designed to damage or degrade in any manner the performance of this website, any other website, or any computer or other device or system, or the enjoyment of this website by any user;
  •  use this website to violate the security of or gain unauthorised access to any computer or computer network or other device or system (including unauthorised attempts to discover passwords or security encryption codes);
  •  submit to this website any content that is unlawful or facilitates, constitutes, promotes or encourages illegal activity; or otherwise use the website to transfer or store illegal material, including any material deemed threatening or obscene;
  •  copy or store any user content offered on this website other than for your personal, non-commercial use;
  •  take any action that imposes, or may impose, in our sole discretion, an unreasonable or disproportionately large data or traffic load on this website or the IT infrastructure used to operate and make this website available; or
  •  use this website and/ or any user content, intentionally or unintentionally, to violate any applicable local, state, federal or international law.
    We have no obligation to monitor any user conduct on this website, and we reserve the right and have absolute discretion to monitor any user conduct on this website at any time and for any reason without notice.

Purchases on this Website

You agree that all of your transactions with or through this website may, at our option, be conducted electronically from start to finish. If we decide to proceed non-electronically, those transactions will still be governed by the remainder of these terms unless you enter into different terms provided by us. You are responsible to print or make an electronic copy of these terms and any other contract or disclosure that we are required to provide to you. The risk of loss and title for items purchased by you on this website pass to you upon our delivery of the items to the carrier pursuant to a shipment contract. We charge sales tax for merchandise ordered on this website based on the applicable state sales tax rate of the location to which the order is being shipped. When we ship to you or per your directions to another person, you agree to pay the shipping and any handling charges shown on this website when your order is placed. We reserve the right to increase, decrease and add or eliminate charges from time to time and without prior notice, so you agree to check all charges before placing an order or signing up for a service. Any shipping or handling charges may or may not reflect actual costs. Only valid credit cards or other payment methods accepted by us may be used. By submitting your order, you represent and warrant that you are authorised to use the designated card or method and authorise us to charge your order (including taxes, shipping, handling and any other amounts described on the websites) to that card or other method. If the card (or other method) cannot be verified, is invalid, or is not otherwise acceptable, your order may be suspended or cancelled automatically. All returns are governed by our return policy, which can be found at [INSERT LINK TO YOUR RETURN POLICY]. We attempt to be as accurate as possible and eliminate errors on this website; however, we do not warrant that any product, service, description, photograph, pricing or other information is accurate, complete, reliable, current or error-free. In the event of an error, whether on this website, in an order confirmation, in processing an order, delivering a product or service or otherwise, we reserve the right to correct such error and revise your order accordingly if necessary (including charging the correct price) or to cancel the order and refund any amount charged. Your sole remedy in the event of such error is to cancel your order and obtain a refund. All items are subject to availability and we reserve the right to impose quantity limits on any order, to reject all or part of an order and to discontinue products or services without notice, even if you have already placed your order. All prices are subject to change without notice. We reserve the right to refuse or cancel any orders placed for products and/or services which the sale or use of such product and/or service in your state or jurisdiction is restricted or prohibited.

Online Payment

Your credit or debit card will not be charged until your goods leave our warehouse. In the case of possible returns the amount paid may be refunded, according to the case. Should your credit card have insufficient credit we reserve the right to invoice you for the costs incurred in making requests for payment. 

Dispatch & Delivery

Deliveries can only be made while stocks last. In the case that goods are not deliverable, we will do our best to advise the customer, and/or offer similar products. If applicable, delivery costs will be calculated on the resulting order value.

We deliver to Malta & Gozo. Our deliveries are made with our own delivery service.

Please note that all deliveries must be signed for. The delivery service will deliver to you personally, unless otherwise specified by you. In the case that no one was available to receive the delivery, the goods will be either re-scheduled or can be picked up from our offices, which might result in extra charges.

Returns Policy and Cancellation Policy

As our valued customer, should you wish to cancel, after it has been placed, but before delivery has begun, you can do so by contacting us by email or telephone as soon as possible.

If you return goods bought through our website, the purchasing contract is cancelled and you may be refunded once the delivered goods have been returned, according to the case. Should the goods show signs of use or damage on return, we reserve the right to appropriate compensation. All goods must be returned at the buyer’s cost.

If the goods arrive damaged, please contact Pet Studio. Faulty goods are fully refundable or exchangeable, to the discretion of Pet Studio. Please inform our staff within 24 hours of delivery, of faulty goods or goods damaged in transit.

Your statutory rights as a customer are not affected by any of these conditions.

Reservation of ownership

All goods remain unqualified property of Pet Studio until full payment of products and any delivery charges has been received by Pet Studio.

Prices and products

Our product range and prices can be changed with our sole discretion, without any notice to the public.



You agree to defend, indemnify, and hold Pet Studio, its officers, directors, employees, agents, licensors, and suppliers, harmless from and against any claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your violation of these terms and conditions.


Except as expressly provided, this website, including all website content, and services provided on or in connection with this website are provided on an “as is” and “with all faults” basis without representations, warranties or conditions of any kind, either express or implied. We disclaim all other representations, warranties, conditions and duties, express, implied or statutory, including but not limited to implied warranties, duties or conditions: (a) of merchantability, fitness for a particular purpose or use, results, title, and non-infringement; and (b) created by trade usage, course of dealing or course of performance. We do not represent or warrant that this website is accurate, complete, reliable, current or error-free. We do not represent or warrant that this website or our servers are free of viruses or other harmful components.


We reserve the right, at our sole discretion, to modify or replace these terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the service.


Contact Us

If you have any questions about these terms, please contact us.



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