FREQUENTLY ASKED QUESTIONS
Are the products on your website always available in the shop?
We stock thousands of products, however it may sometimes be the case that a product finished due to high demand. Should you wish to confirm the availability of a product prior visiting Pet Studio, feel free to contact us by email (email@example.com) or by phone (+356 2789 0035).
Do you have more products in the shop than listed on the website?
It may be the case that we did not add new stock to the website, however rest assured, these will be up and visible on the website within a few days.
What payment methods are accepted at Pet Studio?
Cash and credit card payments are accepted at Pet Studio.
How do I find products which are on sale?
You can find promotions and products which are on sale by going to the ‘Offers’ section which can be found at the top of each page on the website. Alternatively, you can tell that a product is on sale as its original price will be crossed out and replaced with a discounted price when viewing the product.
Are there other ways to keep up with the latest offers and promotions?
You can keep up-to-date with our ongoing promotions and competitions by ‘liking’ our Facebook page (“Pet Studio, Malta”) or ‘following’ us on Instagram (“pet.studio.malta”). You can also sign up to our newsletter by going on our homepage, scrolling down and entering your details in the fields provided.
Do you offer delivery service?
At the moment, we offer delivery service on bulky products such as big aquariums and cages. Should this be the case or anything else, feel free to contact us by phone on +356 2789 0035 or by email on firstname.lastname@example.org and we will do our best to help you out.
What if I cannot visit the shop during your official opening hours?
We’ll do our best to accommodate all of our clients! Feel free to call us on +356 2789 0035, email us on email@example.com or talk to us on Facebook to let us know what time would be best for you. We’ll do our best to fix an appointment that’s convenient for everyone.